Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2024-25:
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
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Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
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Have you used the NHS App, Pharmacy First, or the GP Extended…
If so, the NHS wants to know what you think!
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“Until I spoke to Healthwatch Gateshead, I didn’t realize I had a right to follow up and challenge the inadequate information I had been given.”
Latest reports and publication
Healthwatch Gateshead Annual Report 2024-2025
This year gave us the opportunity to build on the foundations created…
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Sister Winifred Laver Centre - Enter and View Report
Our report "Sister Winifred Laver Centre - Enter and View Report…
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Advice and information
Ambulance Information Videos
These short videos produced by the North East Ambulance Service can help you learn about their service, including how and when to call 999 and 111,…
NHS support for refugees and people seeking asylum
Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.
What can I do while waiting for an ADHD assessment?
Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?
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Every other month, we send out an email to keep people up-to-date with our activities, information, open surveys and latest reports. We will also email you the occasional notice about new surveys or upcoming events.